This is my second shout out to them – the first involved a no hassel replacement of a broken tape measure.

This time, I had ordered some magnets for their Powerhead screw system.  It took some time for them to ship after I ordered them, and after another month I still hadn’t received them.  You can tell, I wasn’t in a real hurry for them… until then.

I sent in a message over Easter weekend saying I hadn’t yet received them.  That morning I got an Email back, from Kenzie at FastCap, saying she was going to send another shipment right away, and asked if there was something else i might want to try?

I asked if she could send along a few of the small paowerhead screws… I was thinking she would send a handful… Wedsday comes and so does the magnets, as well as a pack of 200 of those screws!

Once again, FastCap goes out of its way to take care of a problem, and make sure it’s customer is satisfied.  I even got another email from her today making sure i had received the package.

FastCap is a very good company to do business with!