I have a customer requesting a Bain Ultra air jet tub. Does anyone have any feedback on them? I understand that Bain is a Canadian company and generally has a decent rep. but I’d like to know from others in the trades.
Thanks for your input,
Pat Janisch, JMJ Remodeling, Milwaukee. WI.
Replies
I have had nothing but problems with my BainUltra jet tub. The tub would turn on randomly throughout the night and eventually the keypad stopped functioning altogether. Tried getting the tub repaired and BainUltra would not honor their warranty. Buyer beware!
Being in Wi, I'm surprised you don't do Kohler automaticly.
I get really good service from Hydro Systems. I had a delivery ding (I didn't see it when i took delivery) that nearly destroyed the tub, but they were able to fix it perfectly for a very reasonable fee. They also sent someone out for a quick fix when I found a pin leak in one of their fittings.
They also have a ton of styles, so you could probably match what the customer likes already.
I had an Ultra tub for 10 years prior to moving. It worked great and brought much happiness to us.
I had purchased and installed this tub myself. The only issue I had was that they recalled the fan motor a short while after I installed the unit. They sent the replacement and paid for the return. Other than that I modified the air supply from in the room with the tub to outside the room to provide less moisture in the intake air. After that we used it for ourselevs and grandkids.
With the automatic cleanout after use we never had mold issues.
Last year I installed the same type unit for a neighbor, again no issues.
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