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We are interested in building a Craftsman style bungalow and have been looking at homes in the area for window looks, ideas. Yesterday we looked at a new home that had Bonneville windows and doors throughout and were very impressed with what we saw in terms of look and craftsmanship. This company is based in Quebec, Canada. I would be very interested in hearing from anyone with experience with these windows and the company’s customer service,etc. – both positive and negative comments if they apply. Thanks for your help!
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Karla, I believe that Bonneville are a low price point window carried by Home Depot. Although I don't have any personal experience with these windows, I know you get what you pay for. Don't go with an all vinyl window they tend to be problematic. Go with a clad window. DF (Donat Flamand) made in Quebec also make a good lower price point window. They have a great customer service department. I broke a jamb liner during an install and they came out and fixed it for under $100 dollars.
*One word of advice...Never buy any window that requires a crank to open.Gabe
*Ken,I am not sure about the windows, but looking at the doors made by this company, I do not think this is a low-end price point product. There was strong Craftsman detailing and finish. I am more interested in quality craftsmanship and look than in a low price point.
*Karla, DF will do any style of windows or doors required. The addition on my house has double hung units with a fixed transom on top, quite typical of the Craftsman or neo-classical look. You can also get a grille pattern that matches the craftsman or praire-look style. If you are in Ontario, Canada, go to a Lansing (Revy) building center I know they carry them. If you want top of the line windows and doors ( price is no matter) go with Marvin windows, they have a web site that will show you what can be made in any style you want.
*I've installed some Bonneville windows. They had, perhaps still have, three lines. Their top end, which is all I know anything about personally, is a high quality product. The best Canadian made wooden window I know of. I also installed some fiberglass Marvin windows recently. I thought them grossly overpriced. They might be a reasonably priced product in the US but here I would compare them to windows that cost 60% - 70% of what they do. Ron
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We are interested in building a Craftsman style bungalow and have been looking at homes in the area for window looks, ideas. Yesterday we looked at a new home that had Bonneville windows and doors throughout and were very impressed with what we saw in terms of look and craftsmanship. This company is based in Quebec, Canada. I would be very interested in hearing from anyone with experience with these windows and the company's customer service,etc. - both positive and negative comments if they apply. Thanks for your help!