I don’t know if this is an appropriate topic for this message board but there are so many knowledgeable people out there I decided to post. I just bought a new Fisher Paykel refridgerator. The model is E522BRX. I searched the internet for reported problems but could not find any and the Fisher Paykel web site doesn’t have a trouble shooting page. Anyway, the problem is that the refridgerator section seal is so tight that when I close (and sometimes open) the door the freezer door pops open. I have to hold the entire unit when I open the fridge door and yank! A repair person was here yesterday and he tried to explain what he thought was the problem (although he had never worked on a unit like this one), but his English was not very good and I could not understand him. I think he was trying to say it had something to do with the control of air that gets pushed into the box when you close the door and must be released … a valve of some kind. Can anyone shed some light on how this works? Thanks.
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if easing it closed does the trick then do it.
I know FP is not user freindly when it comes to service techs. They have the attitude that their products are all 100% perfect so you shouldn't even need to talk to them or they to you. Write a letter to the top.
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Well, yes, I can ease it closed, but I have 2 teenagers who are much less likely to be so gentle. Also, like I said, I have to hold the unit in place (I've taken to placing my foot on the freezer door) so that I can yank the fridge door open. The force can sometimes make the freezer door pop open. Not ideal! I was just hoping to get a better understanding of the mechanics involved. I never knew it was so complicated! Thanks for the recommendation to write to the top. Do you mean bypass the appliance store that I bought the unit from and write to F&P? Thanks.
Yes, write corporate F&P
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While I have not had a problem with the door popping open I have notice interaction between the freeze door and refigerator door on my lower end GE side by side.I can't quiet get the pattern, but it appears that sometimes after opening one side that the other side opens easier than normal, if I do it immedatly afterwards. And sometimes if I close one side and then immediately reopen it then it is harder than normal to open.I think that there should be some system to equalize pressure. Either directly as in a pressure equalization valve or indirectly. The indirect method could be some way in which the seal and hinges are aranges so that to closes slowly the last 1/32" or so to allow time for air to escape.
My cheapie Roper doesn't have that problem. Why do high end appliances seem more troublesome? Here is a guess. The fridge should be level or tilting back very slightly so if the door is open it will tend to close itself.
I had a fridge that did the same thing because the magnetic seal on the door was so strong that I had to jerk it hard enough that the force jarred the other door open on the "rebound". If that's the case I doubt there's much you can do, unless you can figure out a way to make the magentic strength less intense...