We just had our kitchen remodeled and are delighted with the results and the contractor. That was plain luck, because I didn’t do any of the things you’re “supposed” to do, like getting recommendations from friends, talking to the company’s former customers, choosing a long-established firm, etc.
Consumers make complaints to the Better Business Bureau, but where do you go to say that you are very pleased with a company?
Janet
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Replies
Send the contractor a nice letter of thanks and praise that he can use as a reference.
Go to "Angie's List" and post it there
Its supposed to only be for people that actually use the services of other people to comment on
Janet
After all the times you've come on here and showed us the stuff (sic) that posed as work from "qualified" individuals and companies, this is a first! And a long time hope for you to find a reason to say it!
I congratulate you and those that did the building, way to go!!
Now, I hope you think about utilizing their services for other projects in the future (if they are not just specializing in kitchens).
After that, I hope you still come back here and offer discussions with us-you've become a regular to me and it'd be a shame to lose this online relationship.
Best of luck in the future on that home of yours.
We've already decided to hire them next spring for a new project.
You know how on This Old House, project costs always exceed the estimates? It happened with our remodel. Gutting the kitchen uncovered poor work from the previous remodel--some of it actually dangerous. Looks like the work was done without obtaining a permit and inspection (can't verify this, as the building dept records were lost in a flood). Correcting these things obviously added to the cost, but we've got no complaints.
The project was a real education.
Janet
Janet
I don't know much about T O H's underestimates but do know that things do get uncovered and need changed. The beauty of a whole lot of years in the remodeling business is that you can expect, plan or know where to look for them. Then the estimate can be added to for these type of contigencies b/4 the project starts. The customer would rather hear of what could be in advance.
5/10 percent is one thing........................40/50 percent is a mean number.
However, customers like you that care and know the need to make things right rather than cover them up and let someone else worry about it are becoming more rare. I am so happy to hear you may have found the local help you need. You've been put through a ringer on occasion.............................................
but wait a minute, am I mistaking you for another? I think I am. She was canadian and had some window work and drywall done that was horrid.
Boy, if I'm right now, I hope she finds someone like you did.
Best of luck.
Hey, Calvin-
I just noticed the hammer by your name. Are you a <gasp> moderator now?
Good for you if you are. But I'm guessing there isn't a whole lot of moderating needed these days.
Shep
After 40 yrs in the trade, you get a hammer-you knew that.
I thought it looked more like an axe.
I don't know about you, but I got a hammer much sooner than that. You guys in Ohio must be slower learners.<G>
Got one more round of golf to look forward to, then I'll be mothballing my clubs until late March.
Nope shep............
They just don't hand out the axe or hammer willy nilly to anyone that walks down the pike. Takes years and effort.
or
300 for a card.
We were scheduled as usual for 3man league Wednesday..................but the reported 40 mph breeze and the temp of the same number might just put it off for another week.
Damn time change is going to ruin a good days work w/o missing the links, but we'll go on till they put up the sign:
Course Closed
I agree with the posted who calls themselves "Florida" - Send the guy a nice letter, and tell him he's welcome to use you as a reference. That will mean a lot.