Had my roof re-shingled

Jaiffee | Posted in General Discussion on November 24, 2023 11:50pm

We had our roof replaced on Friday, we live in R.I. so the temp was in the high 80s. I’m having an issue with how some things look. There is a large space At the top and bottom of the valley I would say at least an inch at the top. Also, the shingles don’t lay flat in some areas. It’s very noticeable near the edge of the roof, you can actually push down on some areas. It “seems” the drip edge is not laying flat on the deck. The drip edge is about 6″ wide. It was only nailed at the edge. They’re saying the shingles will settle which I would understand if the shingles had been installed in cooler weather. In regard to the valley, they said it was expected because the shingles are thick. We used Timberline HDZ architectural shingles. The old roof was stripped, StormGuard 36″ Film-Surfaced Peel and Stock roof leak barrier, and GAF Felt Buster synthetic adhesive felt were used. Old shingles were removed. The salesman came on Saturday and sent pictures to his boss. I want a “roof” guy, not just a salesman to look at this. What should I say to him about this? I’ve attached 2 pics and a short video. What I’d like to know is, this all normal or should I make a fuss about it? https://restonroof.com/arlington-va.php – homeowner

Replies

LauraTimm | Nov 24, 2023 11:53pm | #1
I recently had my roof re-shingled, and I'm encountering some concerns with the installation. In the high 80s temperature during the replacement in Rhode Island, there's a noticeable issue with a large space at the top and bottom of the valley, approximately an inch at the top. Additionally, some shingles don't lay flat, especially near the roof edge, where you can actually push down on certain areas.

I've observed that the drip edge, about 6 inches wide, seems to not be laying flat on the deck; it was only nailed at the edge. The contractors mentioned that the shingles will settle, but I'm unsure if this is reasonable, considering the warm weather during installation. We used Timberline HDZ architectural shingles, and the old roof was properly stripped, with StormGuard 36" Film-Surfaced Peel and Stick roof leak barrier and GAF Felt Buster synthetic adhesive felt.

I've shared pictures and a short video with the salesman who, in turn, sent them to his boss. However, I feel it's crucial to have a roofing professional, not just a salesman, assess the situation. Could you please provide advice on how I should address this with the salesman and what specific points I should raise regarding the installation? Your insights would be greatly appreciated.

Thank you.
Markhangrey3467 | Nov 24, 2023 11:58pm | #2
I recently had my roof re-shingled, and I'm encountering some concerns with the installation. In the high 80s temperature during the replacement in Rhode Island, there's a noticeable issue with a large space at the top and bottom of the valley, approximately an inch at the top. Additionally, some shingles don't lay flat, especially near the roof edge, where you can actually push down on certain areas.

I've observed that the drip edge, about 6 inches wide, seems to not be laying flat on the deck; it was only nailed at the edge. The contractors mentioned that the shingles will settle, but I'm unsure if this is reasonable, considering the warm weather during installation. We used Timberline HDZ architectural shingles, and the old roof was properly stripped, with StormGuard 36" Film-Surfaced Peel and Stick roof leak barrier and GAF Felt Buster synthetic adhesive felt.

I've shared pictures and a short video with the salesman who, in turn, sent them to his boss. However, I feel it's crucial to have a roofing professional, not just a salesman, assess the situation. Could you please provide advice on how I should address this with the salesman and what specific points I should raise regarding the installation? Your insights would be greatly appreciated.

Thank you.
calvin | Nov 25, 2023 08:51am | #3
The pictures and video didn’t take. Perhaps too big for this site. You could post a link to another account we might be able to access.

80 in R I? Lucky dog.
jameswbush | Nov 25, 2023 03:10pm | #4
I totally get your frustration. When I had my roof replaced, I had some issues too, and it can be a headache. What I did was ask for a roofing expert to check it out because sometimes, the salespeople might not know all the technical stuff.

So, I'd suggest telling them you want a pro to take a look at it. In my experience, they adjusted some things and made it look better. You've got every right to make sure your roof is in top shape, so don't be shy about getting them to fix it up!