The difference between 58″ and 5 foot 8″ cost me almost 2 grand today.I ordered Anderson windows for a small mud room addition a few months ago, the customer took delivery and I never checked to see if every thing was right.
I figured I knew what I was doing, I do not have a single door, window or cabinet laying around my shop that was mis bought.
I started framing the walls and almost finished when I open the boxes and check out the windows. All the windows are 10″ too long!!
I ordered the windows from HD because they had a sale, but they do not accept returns. I do not know if my regular lumber yard would take them back either as I never got into this situation before.
Looks like I will be looking at these windows in my shop for years!
Replies
Would the customer agree to a lowered window? It might be worth asking, even if you have to give them an incentive, of say, $500.
Might be better than having them sit around forever.
Bryan
"Objects in mirror appear closer than they are."
Klakamp Construction, Findlay, Ohio
Since I was supposed to match the heights of the existing windows I do not think a lower price will help. I put 2 of them in just to see how they would look, they looked ridiculous.
It was just a thought. Didn't know the rest of the story.
I'm too far away to be interested in them. Hope you find a buyer for them.
Bryan"Objects in mirror appear closer than they are."
Klakamp Construction, Findlay, Ohio
Sorry for you pain, to bad your not close by I could use a few 200 Andersons windows, we have yet to start framing. Maybe E-bay ?
If it make you feel better we also lost a little $$$ today!
Oh Yeah, BTDT.
Built a 5' 2" display cabinet for a restaurant at 52" years ago. Custom cut glass shelves and doors.
I moved that pile of glass to 2 different shops, and a half dozen locations in each shop before I gave in to the reality that I am never going to use this stuff.
Bowz
Do you want to trade?
No can do. They reside in the landfill now. having provided the only joy when I threw large objects on them, and watched them shatter.
Bowz
P.S. I have 2 windows in my house and one in the shop that are mis-orders. Needed to add 3" to a measurement, and subtracted 3 inches instead !
Now, are you spending too much time here on BT, in the Tavern when you should be spending more time correctly estimating your jobs?
If you, you ain't the first or last.
<G>
"It's always better to have regrets for things you've done than for things you wish you had done..........."
The window thing seems to be an issue with me. I usually have one extra, one too few, one wrong etc. We are usually able to work it out. But we have a few (6) around the shop as reminders.
When we did the rehab of the burned out house we used some. And right now are using up some glass block windows I got stuck with on the new shop. But the worst I have ever done was ordered all the windows for the second floor 10" too long, for my own house. Happens to us all I guess. DanT
It's only money, try to make more tomorrow. At least that's what I tell myself.
We change the course of history,
everyday people like you and me
Did you check the original order sheet you created? Maybe you did indicate 58".
In this area windows are typicaly specified as feet and inches........ 2'8" and not 32".
After many window mistakes, I always check my list at least twice, and then meet the window sales person onsite. We walk the house and write size / type etc. on the window jamb.....further checking the list as we cross off openings. It pays off, adn further gives the framer an onsite reference other than the plans.
Oh happy days when Jesus walks!I got to the job this morning ready to put the windows in the truck and the customer said they like the way they look! They want to turn the mud room into a mini-greenhouse because of all that glass. Instead of losing money I will be making more by building shelves and trays for plants. Today was a good day.
I'm thinking code has something to say about how low you can set non-tempered glass.
Best check before you install.
Joe H
Yes, you are right, in Mass it is 18 inches or more above the floor. I have 20 inches from floor to glass.
All is well then.
No windows to store and mumble at for the next 5 years.
Joe H
It was a good wake up call, I definitely will be more careful in the future. There is so many ways to lose money in this business.
I'm just now getting my second set of andersons because I forgot to order tempered. Mistakes happen. we've all done it. I call it paying my tuition. hopefully the education will keep me from making the same mistake twice."it aint the work I mind,
It's the feeling of falling further behind."Bozini Latini
Glad it worked out for you.
Same here about double checking. I find an error in almost every window order, maybe a third of them are my errors, the rest the window suppliers. That is why they always kick the spec sheet back to me for a signature before sending it in.
the biggest error ever I caught in the nick of time. I waas sitting in the suppliers office when he haad his finger over the "Send order " button when I caught it on the paper version I had been studying. There were about twenty windows that on my hand written version clearly said 2'9". He had entered 29"!
Welcome to the Taunton University of Knowledge FHB Campus at Breaktime. where ... Excellence is its own reward!
Same here about double checking. I find an error in almost every window order, maybe a third of them are my errors, the rest the window suppliers. That is why they always kick the spec sheet back to me for a signature before sending it in. the biggest error ever I caught in the nick of time. I waas sitting in the suppliers office when he haad his finger over the "Send order " button when I caught it on the paper version I had been studying. There were about twenty windows that on my hand written version clearly said 2'9". He had entered 29"!
An ounce of prevention is worth a pound of cure.
Isn't feet and inches a standard in your area for plans, ordering, etc? 3060 on a plan is 3'0" W x 6'0" H. It is not 30" x 60". I guess rookies and misinformed salesreps need some instruction.
Perhaps that is why my "Old Guys Rule" T shirt get so much attention when I wear it. It is mostly true.
This might make you feel a little better...
I ordered a Pella Designer series French door incorrectly a few months ago...
found out and had to tell the boss the day after I asked for a raise... how's that for timing?
anyway, Just yesterday I received a phone call from a previous customer asking if I still had it, she'd like to buy it.
The moral of the story is put the word out that you have them, brand new and you may be able to get your money back eventually...
I asked everyone I knew and went back through all our previous contacts for people looking for a French door.
You could put an add in the paper, ask everyone you know in the trades, etc. Probably won't get all that you had in them, but at least mitigate your tuition to something more reasonable ;)
Or, just try to work them into the next addition ;)
Thanks for the ideas but I guess you did not see my posts about the outcome. this is what I wrote:
Oh happy days when Jesus walks!I got to the job this morning ready to put the windows in the truck and the customer said they like the way they look! They want to turn the mud room into a mini-greenhouse because of all that glass. Instead of losing money I will be making more by building shelves and trays for plants. Today was a good day.
I did miss that, glad it worked out for you.
I just noticed your in MA.
Try an add in the classified section here, lot of people up by you that may be able to use them or know someone who might.