Thermatru passive door latch doesn’t project into the sill o
I have a thermatru french patio door. The passive door has a handle that operates the latches above and below. The post above projects 3/4 inch. The post on the bottom only projects 1/4 inch which isn’t enough to secure the door. There are no instructions in the installation manual on adjusting this. I went to their website without luck. I’ve already tried my installer who can’t figure out what to do because no instructions. I’m willing to fix it myself if I knew how. Does anyone know how to adjust this? thanks