Replies

1. 
   calvin_ | Dec 03, 2001 06:32am | #1

   *
   If you have the details of the order and their product isn't to your specifications, then what makes this a special order. They should re-supply you with the proper material and at the very least, clip the top. Make'm try that order again. Or refuse delivery, make no payment and order from a manufacturer that might get it right and could possibly spend some more time on their product. I'm sure that diff sash size musta threw 'em for a loop, how do they get the stacking and stops right for them to operate?

1. 
   Tim_Kline | Dec 03, 2001 07:21am | #2

   *if you are going to cut, snips work just fine....

1. 
   tscovill | Dec 04, 2001 06:49am | #3

   *Thanks.

1. 
   tscovill | Dec 04, 2001 06:52am | #4

   *Thanks Calvin. You have strengthened my resolve to square this with the manufacturer. It just doesn't seem right to me unless there is some standard installation trick that I'm missing.

2. 
   tscovill | Dec 04, 2001 06:52am | #5

   *
   I ordered custom sized windows to allow for the different sizes of the upper and lower sashes. The manufacturer didn't quite meet my specs and has instead provided larger adjustment bars for the sills. While I still plan to take this up with the manufacturer, that is WHY they could NOT meet my specs, in the meantime I'm thinking about how to make the necessary adjustments for installation. It appears as though I will have to trim some of the top edges of the mounting flange off, mount the windows higher and use these larger bars on the sill. The aluminum flanges are scored in 1/8 inch increments. What's the best way to remove these increments?? Snips, bend-off, saw, what? Or should I be more intent on sharpening my argument with the manufacturer?

   thanks