topic says it all . any have any guidelines,,,,suggestions ,,??
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About as long as your screen name <g>
Depends on what you are talking about.
Interior?
Structural?
What?
Matt Garcia 1986-2008 22 yo Fairfield City Council Member, shot 09/01/08 RIP
Does your state / local AHJ have a mandated minimum warranty period?
Warranty on my spec builder house in Indiana was/is:
2 years on everything - ended 8/7/08
4 years on the roof
5 years on the electric system (2 year if I hadn't returned the warranty validation paperwork)
10 years on all structural components
I'd have to double check but I think the warranty is transferable.
Usually until the check clears.;-)
I would add a year to the year you state probably mandates.
With conditions and exlusions enough to protect yourself to a degree, but with enough covered that you want to set your self apart from the rest.
[email protected]
in the eighties I sold a LOT of roofs by warranting workmanship for the life of the product installed.
My guarantee for my work is: I want you to be happy. If you're not, call me up and we'll work something out.
Period.
13 years, and nobody's called me on that yet.
(Touch wood....)
A little market history on this subject:
The L.L. Bean company has had an unlimited, unconditional guarantee on everything they sell since 1912 or thereabouts. You aren't happy? Send it back and tell us what you want us to do and we'll do it.
In a study of that company and its phenomenal growth through the 80s and 90s under the helmsmanship of Leon Gorman (L.L.'s grandson), it was shown that this unrestricted guarantee policy had generated a disappearingly small amount of abuse. The number of people who unfairly take advantage of that guarantee policy is so small as to be financially meaningless. Over the years, they have compiled a very short list of abusive customers--less than a 100 jerks out of all the many hundreds of thousands of customers who buy things from them every year.
I found out recently why this works so well.
I bought something from them last Christmas, and it wore out somewhat sooner than I had expected. Knowing their guarantee policy, I telephoned to ask them whether my expectations were unreasonable. But the friendly woman on the other end of the phone would not answer that question, no matter how gently I put it. 'Can't you give me a little guidance, here?' I asked. 'I don't want to be unreasonable about this.'
'Sir,' she replied, 'I'm afraid you are going to have to decide whether you're satisfied with the product's performance or not. We can't decide that for you. Let me give you the address to send it to....'
And she gave me the address, and told me to send it in and tell Bean's what I wanted them to do about it. Refund, exchange, credit, replacement. No questions asked; no conditions.
Well, that was a few weeks ago and I still haven't sent it back. And I don't know if I am going to, either. It's hard to be a hardarse when the other party just absolutely won't argue with you....
Dinosaur
How now, Mighty Sauron, that thou art not brought
low by this? For thine evil pales before that which
foolish men call Justice....