I gotta vent……..9am today. 20 degrees out, twenty feet up on a scaffold.
Porter Cable DA250 angle finish nailer, third shot it jambs..ok, no biggie, flip open the nose to clear and go back to work. Hold on there; not so fast!
Turns out the drive pin broke. Call PC to locate a local who may have the part in stock and get a woman with an attitude because I am not buying the part from her. The local search led to dead ends so back to PC to order the part.
$50.00 FRIGGIN dollars plus shipping!!!!! I paid $159.00 for the gun on salle in June of this year. The tool is under a one year warrantee except for……..you guessed it; the drive pin and various other part that PC determined won’t hold up under normal use.
I’ve probably shot around 5000 nails with this gun since I purchased it. Is this normal for the drive pin to break? Needless to say I am po’ed over this. I have always like PC, although my tools run the gamut of brand based on price and quality as best as I can figure.
I know; I should have bought a Senco or Hitachi. Even if they were $100.00 more I would be ahead of the game just today. So, I wait for the part and get close to my hammer for a while. Not a bad thing!
Eric
Replies
Firebird I feel your pain! Second day on job and the new guy puts oil in my SFN40. This might not be such a thing to get pissed about except I had just got done telling him that this was the gun that DOES NOT use oil! friggin idiot!
Steve
S.J.MERRETTE Carpentry & Construction • Robesonia, PA
Nothing is impossible...It just hasn't been done yet.
Hey, it could be worse. I help the 83-year old widow down the street by using her snowblower to clear the driveway. Ride-on Toro. $3000? Sucked a rock. Grapefruit sized. Whanged* up the second-stage impeller real good. Order part. Pull into my heated garage, let it thaw. Pull it apart. Shaft's has got a split in it. Order shaft, waiting on it now.
Admittedly, I shouldn't have used a snow-thrower to throw rocks. And I should have walked the perimeter before the first snowfall to remove hazards, but didn't. Do they make rock throwers that I could use to move snow? Yeah, I know, they're called front loaders with a 2-yard bucket.
*Can I say "whanged" on prospero? Or shaft? :-)
Got the same gun..HATE IT. The windup spring is too weak to feed a clip of nails once they get down to 1/3 left..and if ya want to refill ya gotta be almost dry firing before a new cilp will fit..oh yeah that and ....I HATE IT.
yeah, I'm catchin on real quick! By the looks of thing this gun ain't gonna last long.
As my level of anger rose and I began to dismantle the gun my son wittingly offered to go "stand in the woods". It took me a minute to catch on.......then I remembered the incident with the Quick Drive screwgun..........but that's another story. (his offer was to catch the product as I angrily hurled it into the woods!) I had to laugh my #### off after that!
So; whats the alternative? I can't believe that they would sell something that won't make a couple of months without a failure.
Eric
Edited 12/4/2003 7:32:51 PM ET by firebird
What kinda guarenty they have on them . If like theyre routers they have a 2 year. I would call them tell them I nbeed a new gun your in the middle of a job. they might work with ya on that.
Darkworksite4:
Estamos ganando detrás el estado de Calif. Derrotando a un #### a la vez. DESEA VIVO LA REVOLUCIÓN
The tool is under a one year warrantee except for........you guessed it; the drive pin and various other part that PC determined won't hold up under normal use.
Call PC to locate a local who may have the part in stock and get a woman with an attitude because I am not buying the part from her. The local search led to dead ends so back to PC to order the part.
I informed them that the gun was less than six months old. They were not interested as the broken part in excluded under the warrantee.
I will think twice before I ever buy PC again.
Eric
Edited 12/4/2003 9:28:13 PM ET by firebird
I've always had great service from PC, local and the telephone in service on the other hand their nail guns suck hard.
I hear you!
I did some research on Rotary Hammers (thanx to those who helped suggest options here), and ordered a Bosch SDS from the tool crib a few weeks ago. Normally their stuff arrives pretty quickly. But this gets delayed, and I need to drill some 3/8" anchors on a job, so I ask my guy to bring his hammer drill. Which he does, but it's only a Skil....and sure enough, even though it's rated for 1/2" use, it fries after 10 or so holes....grrrrrr. So, off to the Depot where I get to buy a hammer drill. IF they had a good Bosch rotary hammer in stock, I would have done that, and canceled the one on order, but noooooooooooooo, they suck, so I cringe as I buy a POS Ryobi for $59, just to be back in business. Now I am the lucky owner of a crappy tool. But the whole tool cost less than your part!
I'd say the moral of the story ws to buy quality tools, but i know that and I ws trying to! So next time I'll order a month and a half early!
When i got home that day I had an email: They now say the unit won't be delivered until January! Grrrr! (of course, it's too late anyway, so it really doesn't matter!)
Jake Gulick
[email protected]
CarriageHouse Design
Black Rock, CT
so basically pretty much anything that could conceivably break or wear out is excluded from the warranty?
m
FWIW i dont buy alot of pc stuff anymore. I had a cordless drill and it was a piece. I bought there planer and the handle is unconfortable as all get out so your situation just added another reason to buy mak blue
Darkworksite4:
Estamos ganando detrás el estado de Calif. Derrotando a un #### a la vez. DESEA VIVO LA REVOLUCIÓN
hey you guys please don't take this as an endorsement of that big orange box place but something to consider when buying tools ( and maybe not a nationwide policy ) but our local depot will replace whatever tool if you return it within a year
helper and I are under my former house w/ everything we might need 16" or so of clearance I'm on my back no chance of turning and my Milw recip saw switch goes bad - there was a little more clearance on my exit do to the hot air emanating from my head got the asst. manager on phone he said he'd have one ready for me when I arrived at the return desk he opened my case, opened the new one, dumped all my gear into the new one and told me to get back to work no receipt involved and it had probably been 1 1/2 since I had made that purchase ( years )
believe me there are plenty reasons I shop other places but I wish I kept that tool return policy closer on my radar screen
I'd be a lot more enthusiastic about that liberal return policy if I hadn't heard so many stories about the returned tools going back on the shelf.
Unc that was so rich!
I have two of the junk drills/flash light kits...one I bought, one a buddy gave to me cuz he got fed up with his and bought a Panasonic...Can't keep track of the one battery of 4 that is still half good....got the 19.2 V saw..rips 12 feet of 3/4 ply and no more juice...dropped it from the horses and the foot plate is like a pretzel, had to set the blade guard full up and lock it there, kept gettin hung.up.need I say more?
Not a big fan of PC iether but... you got to admit the variable angle tiger saw is a pretty inovative tool and the 310 lami router is the best out there.
The PC stuff that I have or have had I like, especially the old line stuff. Simple and reliable- 690 and 100 router, 352 belt sander, 2620 3/8 drill, 330 SpeedBloc sander. Of the newer stuff, 347 circular saw- one of the best sidewinders out there imho and the 333 RO sander- mines an older 1.7 amp one and still works like a champ. They've had some turkeys too as have other makers, the Bammer comes to mind and I haven't heard too many kind words about the profile sander.
so I ask my guy to bring his hammer drill. Which he does, but it's only a Skil....and sure enough, even though it's rated for 1/2" use, it fries after 10 or so holes....grrrrrr. So, off to the Depot where I get to buy a hammer drill. IF they had a good Bosch rotary hammer in stock, I would have done that, and canceled the one on order, but noooooooooooooo, they suck, so I cringe as I buy a POS Ryobi for $59, just to be back in business. Now I am the lucky owner of a crappy tool.
Don't you mean to say that "your guy" is the happy owner of a crappy tool ? Or did you just go and buy him a new skil ?
: )
Live, Love, Forgive and Forget
quittintime
Don't you mean to say that "your guy" is the happy owner of a crappy tool ? Or did you just go and buy him a new skil ?
: )
Wel, I actually tried to pick up a Skil, but no joy. The Ryobi was second (third??) choice.
When i hired him we negotiated a price that included him bringing some tools. Not tablesaws and the like, but the usual stuff. I offered to fix the Skil, but he declined as he said he had gotten a lot o use out of it and felt like he got his $ out of it.
One of them timing deals I guess! But it wasn't good timing! In retrospect, I like the idea of having a smaller hammer drill, for use aloft on ladders, etc, but I do wish it didn't have a cord! Oh well, can't have it all!Jake Gulick
[email protected]
CarriageHouse Design
Black Rock, CT
Good on you. I appreciate that you offered.
In your shoes, I would put the new drill in his toolbox and not say anything. Negotiated terms are good. But I think goodwill is gooder.
: )
Live, Love, Forgive and Forget
quittintime
Dropped the utility knife off the roof today. No big deal.
Moved to get up to go retrieve the knife and knocked the SN4 to chase after the knife. This is now a big deal.
The SN4 hit the knife as though it were targeted. That pot metal that they make utility knives out of sure is fragile. The SN4 landed square on it nose. The nose latching mechanism turned out to be fragile too. Diana has the SN2 and Jan has the 750.
Cordless and deck screws. Job finished. Did you know that a Bosch 18v can survive a 15 foot fall to the concrete. Picked up the cordless and went to the house. I can take a hint.
Who ever invented work didn't know how to fish....
ROFLOL
Yep, I get dem kinda hints too.
: )
Live, Love, Forgive and Forget
quittintime
after ten + years the Freud ( I know GROAN)..SCMS crapped out..I had not used it since it took a 5 hr. shower in the back of my buddy's truck this summer. It is my "loaner saw"..went to both "big boxes" dont like any thing they had...ridged 12" nah, Hitachi 10", too small fence-wise..DeWalt..I hate yellow. So back home on the 'puter I have decided on the 12" Bosch..it and Makita were a close race..Bosch ships mon. AM..699.00...free shipping.
Oh yeah after reading IMERC post..the PC fin. nailer landed nose first on my air hose, punctured the hose, and fixed the bent safty bail..WHooosssshhh...
Congrats-nice choice. As owner of a Bosch 10"-er, I'm just a little jealous!Jake Gulick
[email protected]
CarriageHouse Design
Black Rock, CT
As a follow up to the broken DA.......as some wise soul suggested, I brought it back to the Orange Box. With slight reluctance they issued me a store credit and I purchased a new one. By the way I purchased it in May of this year. I guess someone will buy it recon at Amazon in a few months!
Eric
First cold day here yesterday (30's in the afternoon, but 15-20 mph N winds- don't laugh Yankees, I know ya'll get alot colder). Anything "air" was trouble. Compressor kept crapping out, siding nailer started bad air leak, hose leaking at coupling. Repair bill $64.00 - new check valve and tubing for compressor, top rings for gun (still leaks a little - said it'll need a head valve soon) and a new coupling for the hose.A shortcut is the longest distance between two points.
Hey Jake did you try Coastal Tools in West Htfd great service great prices!
Hey firebird
Im just waiting arround for my airtools to die I have all PC and have never had a problem any except when I couldnt find my framing nailer it was put in to my tool trailer under the front shelf in a gray box and it had a bunch of scrapwood in front of it , it was lost for two weeks and I needed it for my next job so I want out and got annother one so now have 2 frammers, 1 finnish, 1brad and 1 narrow crown stapler
I also have a roofer and 2in finish (different brand) but like them all and know somday 1 will break ( ive used finnish 5yrs and framer for 4 yrs ) and they dont owe me nothing. woof-woof
Dogboy